Act on Specified Commercial Transactions
Seller
Izuhara Solutions Co., Ltd.
Responsible Representative
Address
41-1 Maeda, Azabu-cho, Miyoshi City, Aichi 470-0206, Japan
Contact
Business Hours
10:00 – 18:00 (JST) Closed on Saturdays, Sundays, and Japanese public holidays
Prices
All prices are listed on each product page and include Japanese consumption tax (where applicable).
Additional Charges
• Shipping Fees
Shipping costs vary depending on the size of the item and the delivery destination.
The total amount, including shipping, will be confirmed by email after your order is placed.
• Bank Transfer Fees (if applicable)
Payment Methods
• Credit Card (via secure payment service)
• Bank Transfer
Payment Deadline
Within 7 days of order confirmation
Delivery Time
• For in-stock items, orders will be shipped within 7 days after confirmation of payment.
• For custom, semi-custom, or re-dyeing orders, production begins after order confirmation.
The estimated completion date will be provided at the time of order.
Returns & Exchanges
• Returns and exchanges are not accepted unless the item is defective.
• In the case of a defective item, please contact us within 7 days of receiving your order.
International Shipping
We ship internationally.
Shipping costs and delivery times vary by destination.
Please note that customs duties, import taxes, and additional fees may apply depending on your country. These charges are the responsibility of the customer.
Currency & Payment
All payments are processed in Japanese Yen (JPY).
Your credit card provider may apply exchange rates and foreign transaction fees.
Variation Disclaimer
Due to the handcrafted nature of our products, slight variations in color, pattern, and texture may occur. These are not defects, but part of the unique character of each piece.